Program Overview

This Associate Degree or Certificate of Achievement is a two-year program leading to the Associate in Science (A.S.) degree. It is designed to prepare students for employment in a variety of office-related fields. In addition to the general Administrative Assistant track, students wishing to work in a medical or legal office should pursue the corresponding tracks listed below. Students desiring a bachelor’s degree (transfer program) should meet with a counselor to discuss transferability of courses

REQUIRED CORE COURSEWORK:

Course Course Name Units
BCOM 15

Business Communications

This course covers the principles of collecting, organizing, analyzing, and presenting business information. Written and oral communication involving problem solving in business are emphasized.

3
BCOM 25

Digital and Social Media

This course teaches students how to use online social media tools and explore the design and impact of these new technologies for both personal and professional branding. Students will learn best practices by understanding social media etiquette and ethics. Students will explore the possibilities and limitations of social media and will have hands-on experience with several forms of social media technology. Those who complete this course will know how to use social media productively and have a framework for understanding and evaluating new tools and platforms. This course is also offered as GBUS 25.
Transferable to CSU Only

3
BCOM 260

Business Telephone Procedures

This course is designed for the person who needs instruction and practice in developing professional communication skills using the telephone and state-of-the-art telephone-related equipment in the business office, in order to maximize their use as business communication tools.

1
BCOM 262

Soft Skills for the Workplace

This course covers the fundamentals of human relations in various business environments and develops a basic proficiency using these principles in order to enhance success in the workplace.

1
COSA 10

Microsoft Word for Windows

This course provides extensive hands-on instruction using Microsoft Word and its editing, formatting, and language tools to create, format, save, revise, and print various business and report documents. Students will create flyers, newsletters, templates, and other publication documents using advanced formatting techniques and tools. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam.

3
COSA 15

Microsoft Excel for Windows

This course covers beginning, intermediate, and advanced spreadsheet concepts using Microsoft Excel and is for anyone working (or wanting to work) in a setting where numeric data is collected, maintained, analyzed, manipulated, and presented. Excel has many applications in business, education, and government as well as personal and home use. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam.

3
COSA 214

Records Management and Filing

Students in this course are introduced to the expanding area of records and information management and technologies which integrate the computer with other automated records systems. They examine the Association of Records Managers and Administrators (ARMA International) filing standards to alphabetically store and retrieve physical and electronic systems. This includes alphabetic, subject, numeric, and geographic storage methods.

2
COSA 215

Microsoft Outlook for Windows

This course provides comprehensive instruction in desktop management using Microsoft Outlook. Topics include how to send and receive e-mail, manage contacts, plan and track tasks, schedule the calendar, and integrate Outlook with other applications and the internet. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam.

3
COSA 30

Introduction to Computers

This is a computer literacy course designed to familiarize the learner with a variety of computer tools and computer concepts with emphasis on utilizing Office Suite programs. This course provides an introduction to the use of computers, common software programs,peripherals, and social media. Students are instructed in the use of a word processor, spreadsheet, presentation tools, and internet applications. This course satisfies the technology component of the Information Competency graduation requirement.

3
COSA 45

Living Online

This course is a comprehensive overview of Internet and email using Windows Internet Explorer, free Web-based email, and Microsoft Word. Through hands-on practice, students become familiar with sending/receiving/managing Web-based email, creating and sending attachments, browsing and searching the Internet, making business and personal travel arrangements, messaging via text/voice/video, scanning pictures, and designing Web pages using free Web-based software.
Transferable to CSU Only 

2
COSA 5

Microsoft Windows Operating System

Students will learn basic to advanced features and concepts of the Microsoft Windows operating system. This course provides students with an understanding of computer hardware basics, functions and features of Windows, Internet technologies, email, monitoring and tracking system performance, and controlling computer security. Through hands-on practice, students will learn to use Windows programs such as Windows Explorer, Internet Explorer, Media Player, Movie Maker, Live Messenger, Photo Gallery, Word Pad, and Paint. This course satisfies the technology portion of the information competency requirement.

3
COSK 200 OR 233

Beginning Keyboarding OR Computer Keyboarding

COSK 200: Students in this course develop computer typing skills for business and personal use with emphasis on proper technique, speed, and accuracy. Students create correspondence, business reports, academic reports, tables, resumes, and other employment documents. This course satisfies the technology component of the Information Competency graduation requirement. (3 units)

COSK 233: This course is designed for the person who desires to develop touch control of the computer keyboard and numeric keypad for business or personal use. Emphasis is placed on proper typing and inputting techniques and building basic speed and accuracy. (1 unit)

1/3

IN ADDITION, select TWO (2) courses from the following:
ACCTG 200A

Introduction to Accounting

This course provides a general overview and understanding of the accounting principles for a business enterprise, with a focus on those business activities for both service and merchandising businesses, using a double-entry system and the accrual method for recording financial transactions. The course will introduce students to key accounting terms, the accounting equation and related impact of business accounting transactions, the integration of the business transactions into the financial statement framework, along with an understanding of cash activities, receivables, inventories, fixed assets, liabilities, shareholders’ equity, revenues and expenses. The course will cover the primary financial statements utilized by a business, including financial statement analysis, and will give students a fundamental foundation of accounting and its importance to a business, a general understanding of the activities of a business and the financial reporting of a business.

3
BCOM 222

Job Search Skills

Recommended Preparation: COSK 200
Grading: letter grade or pass/no pass

This course is designed to help students develop occupational competence for obtaining desired positions in the workforce. This includes career planning skills, resume and cover letter preparation, interview and interview follow-up skills, successful employment test completion, and the relationship of life-long learning to career success.

3
BCOM 223

Law Office Procedures - Litigation

This course is designed to provide instruction in the legal secretary's role in a law office setting, with a focus on legal procedures applicable to civil litigation. Topics covered will include legal terminology, legal office routine, preparation of legal documents relating to litigation cases, procedures for court filings, calendaring, and the use of a legal forms creation software application.

3
BCOM 224

Law Office Procedures

Provides training in legal office routine, the setting up of legal documents in the areas of family law, real estate, workers compensation, wills and probate, procedures for court filing and calendaring and obtaining and completing legal forms using a legal procedures computer software program.
Recommended Preparation: COSA 10 or COSK 200

3
BCOM 261

Business English

This course develops the foundation skills of mechanics of English that competent workers need to be competitive in the workplace. These skills include a thorough training: spelling, grammar, punctuation, sentence structure, and word usage. Emphasis will also be placed on developing a business vocabulary.

3
BCOM 263

Customer Service

This course covers customer service including its importance to a successful business, customers'' needs and wants, support, as well as interactions and relationships. Students learn to develop multitasking skills, reduce stress, and maintain a positive attitude. Students will explore several different aspects of conflict and learn important skills that can help manage conflicts effectively as a customer service employee.

3
COSA 20

Microsoft PowerPoint for Windows

This class provides a thorough exploration of presentation graphics software. Through hands-on practice, students learn to combine text and graphic images to develop computerized slide shows, transparencies, charts, and printed materials for group presentations. Students also create presentations with animations and audio, publish presentations for web and CD, use work group collaboration features, and integrate with other programs. In the research component students create presentations based on information gathered from electronic sources. This course satisfies the technology component of the Information Competency graduation requirement. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam. This course satisfies the technology portion of the information competency requirement.

3
COSA 210

Introduction to Project Management for IT

This class is an introduction to Project Management. Popular project management software will be introduced. In addition, the class will focus on the methods and techniques for managing projects as well as preparing students for the CompTIA''s IT Project+ certification.

3
COSA 25

Microsoft Access for Windows

This class provides an introduction to Microsoft Access, a computerized relational database management system. Through hands-on practice, students learn to create and modify tables, queries, reports, forms, data access pages, macros, and modules. Students will also learn to share information by integrating Access with data and other applications. This course satisfies the technology component of the Information Competency graduation requirement. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam. This course satisfies the technology portion of the information competency requirement.

3
COSA 35

Microsoft Office

Microsoft Office is a beginning, hands-on course that teaches students to create, edit, format, and integrate a wide range of business documents. Students will use Microsoft Word, Excel, PowerPoint, and Access. Computer hardware basics and the use of the internet for business and research purposes will also be covered. This course satisfies the technology component of the Information Competency graduation requirement. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam. This course satisfies the technology portion of the information competency requirement.

4
COSA 40

Microsoft Office – Advanced

Microsoft Office-Advanced is an advanced hands-on course. Students will process a wide range of complex assignments requiring advanced formatting and functionality. Students will use Microsoft Word, Excel, Access, and PowerPoint. Upon successful completion of this course, students will be given a voucher to sit for the Microsoft Office Specialist (MOS) industry certification exam.

4
COSK 209

Speed and Accuracy Building for Typist

This intermediate-level course helps to increase computer keyboarding speed and accuracy. Students receive individual analysis, tips on improving their technique, and guided practice.

1
Total units needed to complete - 34 - 40