Certificate Overview

General knowledge in computers and office skills. Typing certificate of 25 wpm for 5 minutes with 5 or fewer errors completed in the previous 12 months is also required.

Complete the following REQUIRED courses:

Course Course Name Units
BCOM 260

Business Telephone Procedures

Formerly CAOTO 260. This course is designed for the person who needs instruction and practice in developing professional communication skills using the telephone and all telephone-related technologies found in today's work environment.

BCOM 262

Soft Skills for the Workplace

Formerly CAOTO 262. This course covers the fundamentals of human relations in various business environments and develops a basic proficiency using these principles in order to enhance success in the workplace.

COSA 214

Records Management and Filing

Formerly CAOTO 214. Students in this course are introduced to the expanding area of records and information management and technologies which integrate the computer with other automated records systems. They examine the Association of Records Managers and Administrators (ARMA International) filing standards to alphabetically store and retrieve physical and electronic systems. This includes alphabetic, subject, numeric, and geographic storage methods.


Introduction to Computers

Recommended Preparation: COSA 1

Formerly CAOTC 34. This is a computer literacy course designed to familiarize the learner with a variety of computer tools and computer concepts with emphasis on utilizing Office Suite programs. This course provides an introduction to the use of computers, common software programs, peripherals, and social media. Students are instructed in the use of a word processor, spreadsheet, presentation tools, and internet applications. Upon successful completion of this course, students will be given a voucher to sit for the Internet and Computing Core (IC3) industry certification exam. This course satisfies the technology component of the Information Competency graduation requirement.


Microsoft Windows Operating System

Formerly CAOTC 31A and COSA 5AD. Students will learn basic to advanced features and concepts of the Microsoft Windows operating system.  Topics will include the use of Microsoft applications, Internet technologies, email, maintenance, and security.  Conceptual materials covered in this course will be balanced with hands-on experience. This course satisfies the technology portion of the information competency requirement.

COSK 200

Beginning Keyboarding and Document Production

Formerly CAOTT 200. Students in this course develop computer typing skills for business and personal use with emphasis on proper technique, speed, and accuracy. Students create correspondence, business reports, academic reports, tables, resumes, and other employment documents. This course satisfies the technology component of the Information Competency graduation requirement.

Total units needed to complete - 12