Program Overview

This program combines courses in current technologies, communications, and soft skills to provide students with the qualifications employers require.

Certificates and Degrees offered


The program will prepare students for careers as a Customer Service representative and will enhance skills for those who are currently employed in those fields.


  • 1

    Demonstrate and apply effective written and oral communication techniques to a variety of customer service situations.

  • 2

    Problem solves common information technology failures.